Privacy Policy

1. Information We Collect

We collect information necessary to provide professional accounting services, including but not limited to: professional contact details, names, email addresses, company registration numbers, accounting logs, and correspondence related to accounting and organizational matters. We may also collect data about your use of our website, such as IP addresses, browser type, and access times, to help security and improve our services. All data collection is performed in accordance with Canada data protection laws and the GDPR.

2. How We Use Your Data

Your data is used to deliver professional accounting services, manage client relationships, fulfill contractual obligations, and help regulatory compliance. We use your information to communicate with you about your services, provide updates on accounting and organizational matters, and enhance the security of our services. Data may also be used for internal analytics, risk management, and to comply with Canada and EU legal requirements. We do not use your data for marketing without your explicit consent.

3. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and strict access controls. Only authorized personnel with a legitimate business need can access your information. We regularly review and update our security protocols to comply with Canada data protection laws and the GDPR, helping your accounting and organizational data remains confidential and protected from unauthorized access, loss, or misuse.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and maintain security. Cookies help us detect suspicious activity, remember your preferences, and comply with legal obligations. You can manage your cookie preferences in your browser settings at any time. Disabling cookies may affect the functionality of certain features, especially those related to secure client access and document management.

5. Your Rights

As a participant or user, you have the right to access, correct, or delete your personal data held by LedgerCrestPro. You may also request restriction of processing, data portability, or object to certain uses of your data, as provided by Canada law and the GDPR. To exercise your rights or for any privacy-related inquiries, please contact us at privacy@ledgercrestpro.com. We are committed to responding promptly and transparently to all requests.

6. Canada Privacy Law Compliance

LedgerCrestPro fully complies with the Canada Personal Information Protection and Electronic Documents Act (PIPEDA) and all relevant regulations. We help that all personal and professional data is processed lawfully, transparently, and for legitimate purposes related to professional accounting services. Our privacy practices are regularly reviewed and updated to reflect changes in Canada legislation and best practices in the professional accounting and organizational sectors.

7. GDPR Compliance

For clients and users in the EU/EEA, LedgerCrestPro adheres to the General Data Protection Regulation (GDPR). We help lawful processing, clear consent, and respect for all GDPR rights, including access, rectification, erasure, restriction, portability, and objection. Our professional accounting and organizational services are designed to meet the highest standards of data protection and privacy for European clients. For GDPR-related requests, contact privacy@ledgercrestpro.com.

8. International Data Transfers

LedgerCrestPro may transfer personal data internationally, but only to countries with adequate data protection standards as recognized by Canada and EU authorities. When transferring data outside Canada or the EU/EEA, we implement appropriate safeguards such as standard contractual clauses and help compliance with all applicable laws. We are committed to protecting your data regardless of where it is processed.

9. Changes to This Policy

We may update this privacy policy to reflect changes in law, technology, or our business practices. Any significant changes will be communicated on our website and, where appropriate, directly to our clients. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact

If you have any questions about this privacy policy or how your data is handled at LedgerCrestPro, please contact our Data Protection Officer at privacy@ledgercrestpro.com or call +1 (318) 298 482. We are here to assist you with any privacy or data protection concerns related to our professional accounting services.

11. Legal Basis for Processing

We process your data based on one or more of the following legal grounds: your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests in providing secure and effective professional accounting services. We always help that your rights and interests are protected in accordance with Canada and EU law.

12. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, or as required for legitimate business needs. When data is no longer needed, it is securely deleted or anonymized in accordance with Canada and EU data protection standards.